Gambling Commission account 39372
Betway Limited casinos
Betway Limited holds UK Gambling Commission account number 39372 and sits within Super Group (SGHC) Limited (NYSE: SGHC). Of the UK casinos we review, it operates 4 brands: JackpotCity Casino, Betway, Hippodrome Casino and Spin Casino. We have 6 Commission actions on record for it (£47.22m in total).
- Register entry
- Account 39372
- Head office on record
- 9 Empire Stadium Street, Gzira, GZR 1300, Malta
- Active remote licences
- Casino · Betting (real events) · Betting (virtual events)
- Enforcement on our record
- 6 actions · £47.22m
Brands we review under this licence
- Payout processing
- 24h
- Player rating
- 4.0/5
- Payout processing
- 2h
- Player rating
- 1.2/5
- Payout processing
- 24h
- Player rating
- 1.5/5
- Payout processing
- 24h
- Player rating
- 4.1/5
Licences on record
- Casino — RemoteActive · from 1 Nov 2014 · register
- Betting (real events) — RemoteActive · from 1 Nov 2014 · register
- Betting (virtual events) — RemoteActive · from 9 Jun 2017 · register
Domains recorded for this licensee: betway.com, casino.betway.com, hippodromeonline.com, inplay.betway.com, jackpotcity.co.uk, jackpotcitycasino.co.uk, spincasino.co.uk, sports.betway.com, vegas.betway.com.
Gambling Commission actions on record
- £408,915 · fine21 Sept 2022
Betway Limited fined £408,915 for displaying gambling adverts on children-oriented pages of West Ham United FC’s website between April 2020 and November 2021. Applies to all Betway Limited brands, including Spin Casino.
Source - £408,915 · fine1 Jan 2022
Fine for socially irresponsible advertising: Betway's gambling logo (linking to its site) appeared on children's pages of West Ham United FC's website — including a printable teddy-bear colouring page and the 'Young Hammers at Home' page — between roughly 14 April 2020 and 6 November 2021, breaching social responsibility code provision 5.1.6. Announced 21 September 2022. Action against the Betway Limited licensee (account 39372).
Source - £11.6m · fine13 Mar 2020
Betway Limited paid a then-record £11.6m regulatory settlement for social-responsibility and anti-money-laundering failures around high-value (VIP) customers — including a customer who deposited over £8m and lost £4m+ over four years without adequate source-of-funds checks. The licence and its record apply to all Betway Limited brands, including Spin Casino.
Source - £11.6m · fine1 Jan 2020
Settlement for social-responsibility and anti-money-laundering failings linked to high-spending 'VIP' customers (Nov 2014–Dec 2018). The Gambling Commission found Betway failed to carry out source-of-funds checks on a VIP who deposited over £8m and lost over £4m, and allowed approximately £5.8m through the business that was found or suspected to be proceeds of crime. Settlement comprised £5.8m in lieu of a financial penalty plus £5.8m divestment. Action against the Betway Limited licensee (account 39372).
Source - £11.6m · fine1 Jan 2020
Regulatory settlement (a record at the time) for failures in anti-money-laundering and social-responsibility controls in the handling of seven predominantly VIP customer accounts, including a customer who deposited around £8m and lost around £4m over four years, and approximately £5.8m that was or could reasonably be suspected to be proceeds of crime passing through the business. Half went to the National Strategy to Reduce Gambling Harms and the remainder was returned to victims of crime. Confirmed paid.
Source - £11.6m · fine1 Jan 2020
Monetary penalty package against Betway Limited (the operating licensee for the hippodromeonline.com white label) for anti-money-laundering and social-responsibility failings: failure to carry out source-of-funds checks on VIP customers, including one who deposited over £8m and lost over £4m, and around £5.8m that was found or could reasonably be suspected to be proceeds of crime. A record UK gambling penalty at the time.
Source
Betway Limited — common questions
Which casinos does Betway Limited operate?
Of the UK casinos we review, Betway Limited (Gambling Commission account 39372) operates JackpotCity Casino, Betway, Hippodrome Casino and Spin Casino. The register may list further trading names and domains we do not cover.
Is Betway Limited licensed by the UK Gambling Commission?
Yes. Its remote casino licence on account 39372 is recorded as active since 1 Nov 2014, alongside Betting (real events), Betting (virtual events). You can confirm it on the public register via the account number on this page.
Has Betway Limited been fined by the Gambling Commission?
We have 6 Commission actions on record for this licensee, totalling £47.22m, each linked to the Commission’s own notice below. The most recent is dated 21 Sept 2022.
What does sharing a licence mean for players?
Sister brands on one licence usually share verification checks, payment processing and promotional-abuse policies, so a restriction at one brand can follow you to the others. The complaints procedure and any ADR provider are also the licensee’s, not the brand’s.
18+. BeGambleAware.org. Licence rows and addresses are as recorded on the linked reviews from the Gambling Commission public register; latest review of a brand in this group 22 Sept 2026. Every brand card links to the full review.