Videoslots

Name: Videoslots review
Item: Videoslots
Rating: 6.5
Author: ChipChecked Editorial

Part ofImmense Group AB (Stockholm, Sweden)

SilverFastest payoutsUKGC #39380

A long-established, properly UK-licensed real-money casino with one of the largest game libraries on the market and wager-free welcome spins — but carrying a repeated regulatory track record that should give…

UKGC verified

Editor tested

Real-money tested

Fast payouts

0.0/10

Our score

Visit Videoslots Data refreshed 1mo ago

Welcome bonus6.3Fair

100% deposit match up to £200 + 11 wager-free Welcome Spins on Starburst

Wagering:35× deposit+bonusMin deposit:£10Max bet:£20Free spins:11Valid for:60 daysGames:slots, live casino, table games, video pokerEligibility:New players only

Welcome Bonus is available only to newly registered UK players making a minimum first deposit of £10; any amount over £200 will not form part of the qualifying first deposit. The offer can be activated only once, on the first deposit, and must be activated within 30 calendar days from the 'My Bonuses' section under…

#ad. 18+. Gamble responsibly — BeGambleAware.org. Full operator T&Cs apply · Our full breakdown & rating

Re-verifying terms. We last cross-checked these against the operator's page 58 days ago. Operators rotate eligible games + change end-dates frequently — please confirm the current terms on the operator's own promo page before claiming. Open operator T&Cs

Play Now

Bonus terms — fairness check

Mostly fair

Common restrictive clauses apply (cap on bonus winnings, max-bet rule while wagering) — standard for the UK market, flagged here for transparency.

moderateCap on bonus winnings
“winnings from the Welcome Spins are paid as cash, wager-free, with no maximum withdrawal limit.”
A cap limits how much you can actually withdraw from bonus winnings, however much you win.
moderateMax-bet rule while wagering
“Maximum bet per spin/hand during wagering is 50% of the deposit, capped at £20.”
Bet above the per-spin cap while wagering and the bonus + any winnings can be removed — easy to trip by accident.

Auto-flagged from the operator's own bonus terms (quoted verbatim) — not legal advice. No flag means our checks found none in the terms we hold, not that the terms are perfect. Always read the full T&Cs.

Player rating

3.9/5

Complaints logged

~44

Approx., public complaint trackers · 1 of 8 sources

Withdrawal speed

12h

Average

Min deposit

£10

Min withdraw £20

8 sources cross-referenced·Refreshed 1 month ago

How we research

Scorecard

Derived from live data

Trust67/100

Payouts85/100

Variety100/100

Value65/100

What's good

+Genuine UKGC consumer casino licence, active in Great Britain since November 2014
+Long-established operator (online since 2011)
+Very large game library — 12,000+ casino games from 180+ studios
+Welcome spins are genuinely wager-free (no wagering, no max withdrawal on spin winnings)
+Free/demo play available across the slot library
+Live chat plus email support with a real, indexed help centre
+Official native iOS app published by the operator
+Low £10 minimum deposit

What's not

−Repeated UKGC enforcement: three actions (2018, 2023, 2025) for AML and safer-gambling failings totalling roughly £3.65m
−Most recent action concluded only months ago, with a warning and an additional licence condition attached
−No official Android app — Android users rely on an installable web app (PWA)
−No verified customer-support phone number
−Withdrawal fees apply for extra same-day, sub-minimum, or un-wagered withdrawals
−iOS app store rating rests on a single review, so is not a meaningful score

Our verdict

Videoslots is a genuinely UK Gambling Commission-licensed, consumer-facing real-money online casino — not a sportsbook-only operation and not a B2B supplier. Operated by Malta-based Videoslots Limited (now under the Stockholm-headquartered Immense Group AB holding company following a late-2024 group rebrand), it has run its remote casino licence in Great Britain continuously for over a decade and pairs that longevity with an enormous, well-curated game catalogue drawn from a very wide roster of studios. The welcome offer is a straightforward deposit match plus genuinely wager-free welcome spins, demo play is available across the library, and the iOS app is the operator's own. Support runs through live chat and email, with a real, indexed help centre rather than a generic placeholder.

The serious caveat is compliance. The licensee has been the subject of repeated Gambling Commission enforcement for anti-money-laundering and safer-gambling shortcomings, including an action concluded only months before this review, with a warning and an additional licence condition still attached. Because every one of those actions sits against the same entity that runs the brand, the record attaches directly to the casino you would be playing at. The product itself is strong and the licence is real and current; the recurring nature of the regulatory findings is what holds back an otherwise impressive operator, and it is the single thing a cautious player should weigh most heavily. Note that there is no official Android app (Android users get an installable web app) and no verified support phone line.

Customer support

Live chat: 24/7 available

Visit help center

Mobile & technical

iOS app: 5.0 / 5 on App Store
Mobile site: Optimised
Geolocation: Enforced (UK only)

Videoslots in the news

Recent press coverage tracked across UK gambling industry outlets.

Videoslots FAQ

Is Videoslots a scam?

No — Videoslots is not a scam. It holds a licence from the UK Gambling Commission (account #39380), the UK's statutory gambling regulator, which legally requires it to keep player funds protected, verify player identity, pay out legitimate winnings and submit to audits. That doesn't make any operator flawless — slow withdrawals and strict bonus wagering are common complaints right across the UK industry — but a UKGC licence is the baseline that separates a regulated casino from an actual scam. See the Trust & Safety tab for Videoslots's full compliance record.

Is Videoslots safe to play at?

Videoslots is licensed by the UK Gambling Commission (account #39380), which is the UK's statutory regulator for online gambling. UKGC licensing requires segregated player funds, mandatory identity verification, responsible-gambling tools and adherence to the LCCP. Our editorial score for Videoslots is 6.5/10, derived from the same formula we apply to every operator.

When was Videoslots launched?

Videoslots has been operating since 2011 — that's 15 years in the UK market. The operator is part of Immense Group AB (Stockholm, Sweden) — holding company since 10 December 2024. Operator longevity is one of the trust signals our editorial team factors in.

Has Videoslots ever been fined?

Yes — Videoslots's operating entity has been subject to 3 UKGC regulatory actions on our record (2018, 2023, 2025), totalling £3.65m in published fines. Full details, dates and source links are in the Trust & Safety tab. Note that regulator action against an operator's licensee can apply across multiple brands run on the same licence.

Who is Videoslots best suited to?

Our editorial team tags Videoslots as best for fast payouts based on the strengths in their game library, payment methods and bonus structure. That doesn't mean it's the right pick for everyone — try our AI Advisor with your specific priorities (deposit size, preferred games, payment method) for a tailored recommendation.

How many games does Videoslots have?

Videoslots's library has approximately 12,000 games, including around 9,840 slots. Game counts are approximate — operators don't publish authoritative totals, so we round to a conservative floor sourced from multiple UK comparison sites.

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18+ only. T&Cs apply. Gambling can be addictive — please play responsibly. BeGambleAware.org.