Lottomart

Lottomart is a UK casino, slots and lottery brand operated by Maple International Ventures Limited and licensed by the UK Gambling Commission (UKGC) under account number 51833. Running since 2017, it pairs a large game library with something rare in this sector: a genuinely strong player rating. That headline appeal is tempered by a £360,000 UKGC settlement in 2025 and a card-only payments setup, so this review weighs the good against the caveats.

Licence & Operator

Lottomart is run by Maple International Ventures Limited, a limited company with a registered address at Suite 23, Portland House, Gibraltar, GX11 1AA. The brand is licensed and regulated by the UK Gambling Commission, where it appears on the public register under account number 51833, with its remote casino licence active since 20 July 2018. As a UKGC-licensed operator it must meet the Commission's standards on fair play, fund protection and customer verification, including identity and affordability / source-of-funds checks.

The record here is not spotless. In September 2025 Maple International Ventures Limited paid a £360,000 regulatory settlement (including a £50,000 divestment) for anti-money-laundering and social-responsibility failings between June 2023 and July 2024. The licence remained active and the operator co-operated fully, but it is a recent enforcement action that prospective players should be aware of, and it informs the cautious overall score.

Games & Software

The library is one of Lottomart's strongest cards. The catalogue runs to roughly 4,350 titles, weighted heavily towards slots — around 4,000 of them — alongside approximately 45 table games and 50 live-dealer tables. (These counts are approximate and were drawn from a third-party catalogue reading rather than a title-by-title audit.)

The line-up is built on recognised studios. Providers include NetEnt, Pragmatic Play, Play'n GO, Yggdrasil, Red Tiger, Blueprint Gaming, Big Time Gaming, Hacksaw Gaming and Nolimit City for slots, with Evolution powering the live-dealer rooms. That is a credible spread of mainstream and high-volatility names, and the breadth of the slots shelf is comfortably above what many UK-licensed rivals offer. UK-licensed casinos like this one may also offer free-play demo modes alongside real-money play.

Payments & Withdrawal Speed

This is where Lottomart feels dated. Accepted methods are limited to Visa, Mastercard and bank transfer — there are no e-wallets such as PayPal, Skrill or Neteller, which players who prefer those options will notice. The minimum deposit is £10 and the minimum withdrawal is £5.

Withdrawals are quoted at up to around 72 hours, which is slower than the same-day or 24-hour cash-outs offered by some competitors. It is also worth flagging that there are some player complaints about verification holds on larger wins, so completing identity and KYC checks early is sensible to avoid delays at the point of cashing out.

Support & Mobile

Customer support is reachable by live chat, email and phone. Live chat is not available around the clock — it runs 09:00–18:00 GMT — which is a limitation for late-night players. Email support is at support@lottomart.com and there is a UK phone line on +44 808 178 1511, with help offered in English. The restricted chat hours have been a point of dispute in user feedback.

On mobile, Lottomart is well catered for. The site is mobile-optimised, and there are native iOS and Android apps, both rated 4.3 out of 5. That is a solid mobile showing and one of the brand's stronger points for players who game primarily on a phone.

Safety & Responsible Gambling

As a UKGC licensee, Lottomart operates under the Commission's player-protection framework. It is integrated with GAMSTOP, the national self-exclusion scheme, and offers the standard safer-gambling controls UK players expect: deposit limits, time-outs, reality checks and self-exclusion. The site is strictly 18+ and carries out identity and affordability checks as required.

Safer-gambling support is signposted through GamCare and BeGambleAware, with the National Gambling Helpline available free on 0808 8020 133. The one note of caution on the trust side is the 2025 UKGC settlement covering anti-money-laundering and social-responsibility shortcomings, which sits alongside these tools and is a fair thing to keep in mind.

Welcome Bonus

Lottomart's welcome offer is a no-wagering deal, which is unusually player-friendly. Wager £10 in cash on slots and you qualify for a Prize Wheel plus 20 free spins (at £0.10 per spin), with the Prize Wheel awarding up to 500 free spins. Crucially, free-spin winnings are credited as cash with no wagering requirement attached.

The terms are time-limited: the Prize Wheel must be used and the free spins claimed within 4 days, and spins must be played within 24 hours of being claimed. The offer is for new players only, limited to one claim per person, and is 18+ (BeGambleAware.org). A no-wagering structure where winnings are paid as withdrawable cash is a genuine advantage over the wager-heavy welcomes common across the sector — though, as always, players should read the full terms on the operator's promotions page before opting in.

Verdict

Lottomart lands as one of the better-rated mainstream options reviewed here. Its standout strengths are a large library of around 4,000-plus games from well-known studios, a Trustpilot rating of 4.5 out of 5 across more than 11,000 reviews — well above the sector norm — and a no-wagering welcome that pays winnings as cash. Native iOS and Android apps, both at 4.3, round out a strong mobile offering.

The case against it is real but manageable: the £360,000 UKGC settlement in September 2025 for AML and social-responsibility failings, payments restricted to debit cards with no e-wallets, withdrawals quoted at up to 72 hours, non-24/7 live chat, and some verification complaints on larger cash-outs. On balance, Lottomart is a solid, well-liked option — particularly for slots players who value a big library and a no-wagering bonus — provided you are comfortable with card-only banking and complete your verification early.