Genting Casino
Asian gaming giant Genting's UK arm — strong omnichannel link to land-based Resorts World London. Smaller online library, higher minimums; 2022 fine on record.
New UK customers only. Minimum £10 deposit. 100% match up to £25 bonus + 50 free spins. Wagering: 30× the deposit and bonus combined within 30 days. Slots contribute 100% towards wagering, other games 10%. Bonus is applied automatically on first deposit — no promo code required. 18+. BeGambleAware.org.
#ad. 18+. Gamble responsibly — BeGambleAware.org. Full operator T&Cs apply · Our full breakdown & rating
Bonus terms — fairness check
Fair termsNo high-risk clauses flagged in the terms we hold — standard, player-friendly wording.
Auto-flagged from the operator's own bonus terms (quoted verbatim) — not legal advice. No flag means our checks found none in the terms we hold, not that the terms are perfect. Always read the full T&Cs.
Scorecard
Derived from live data- +Strong omnichannel via Resorts World London + Genting estate
- +Heritage Asian gaming brand
- +Live casino solid for the tier (65 tables)
- +No crypto — UKGC-only payment compliance
- −£685k UKGC fine in 2022
- −Live chat NOT 24/7 (closes overnight)
- −£20 minimum withdrawal + 48-hour processing + 24h pending
- −Smaller library (~550 games)
- −iOS app 4.1/5 — modest
Our verdict
Genting Casino is the online arm of Genting Casinos UK Limited, the UK subsidiary of Malaysia-based Genting Group (also owns Resorts World London, the UK's largest casino). UKGC account #8995. Online since 2008.
Library is smaller (~550 games) but the omnichannel link is unique: your online account links to Genting's land-based estate including Resorts World London and provincial Genting venues.
A £685k UKGC settlement in 2022 covered social-responsibility and AML failures across the operation. Trustpilot 2.7/5 across a smaller 980 reviews.
Bottom line: top pick if you also play at Genting land-based venues; otherwise the online product is mid-tier.
Customer support
- Live chat
- 08:00-00:00 UK
- Email response
- ~24h average
- Email address
- support@gentingcasino.com
- Phone
- +44 808 281 0900
- Languages
- English
Mobile & technical
- iOS app
- 4.1 / 5 on App Store
- Android app
- 4.0 / 5 on Google Play
- Mobile site
- Optimised
- SSL
- DigiCert
- Two-factor auth
- Available
- Geolocation
- Enforced (UK only)
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18+ only. T&Cs apply. Gambling can be addictive — please play responsibly. BeGambleAware.org.